Privacy Policy For SUGAR MESS® Virtual Reality Game

Last Revision Date: May 30, 2023

JOLLYCO™ LLC, a Delaware limited liability company (“JOLLYCO™,” “we,” “us,” “our,” and their derivatives) provides SUGAR MESS®, including any playtest program (collectively, the “Game”), websites, including https://www.jollyco.us/sugarmess/ and its subdomains (collectively, the “Websites”), and other online services (with the Game and the Websites, the “Services”).

  1. What does this Privacy Notice cover?

This Privacy Notice (this “Notice”) sets forth how we collect, use, protect, store, disclose, and otherwise process your Personal Information (defined below). This Notice does NOT apply to information you provide to any third party or is collected by any third party (except as otherwise provided below).

‍By using our Services, you are confirming that you understand English well enough to understand this Notice. Should you have questions about this Notice, please contact us by completing a support ticket at https://www.jollyco.us/sugarmess/ or emailing us at info@jollyco.us and dev@jollyco.us so we can clarify and address your questions.

  1. How do we process Children’s Personal Information?

In accordance with the policies of Meta® and OCULUS® for virtual reality games, the Game is not designed for Children, and we do not intentionally or knowingly collect, use, store, disclose, or otherwise process any personal information about Children. If you become aware that a Child has provided us with Personal Information, please contact us by completing a support ticket at https://www.jollyco.us/sugarmess/ or emailing us at info@jollyco.us and dev@jollyco.us so we may remove their Personal Information. User age is collected by the third-party gaming platforms Meta® and OCULUS® in accordance with their policies. We do not collect information about the age of our users, however, if we are notified that you are a Child, your account will be banned. A “Child” is a person under the age needed to consent to the processing of Personal Information in their country of residence.

 

  1. What categories of Personal Information do we collect?

We may collect different types of information from you depending on how you use our Services, including Personal Information. “Personal Information” means information that relates to an identified or identifiable natural person. The categories of Personal Information we may collect are listed below. Certain types of Personal Information may fall under more than one category.

‍We do not knowingly or intentionally process any sensitive Personal Information.  We may also collect information that does not generally identify you but may become associated with your account. We may use information that does not identify you for any permissible business or operational purpose under applicable law.‍

Game

When you play the Game, we may process your:

Websites

When you visit the Websites, we may process your:

Game Discord Channel

If applicable, when you visit the Game Discord Channel, we may process your:

  1. From what sources do we collect Personal Information?

Directly From You

We may collect your Personal Information when you provide it to us directly, including the examples below.

Automatically From You

We may collect your Personal Information automatically as you use our Services. For example, we may collect your Personal Information as you interact with our Websites or as you play the Game. For more information about our and third parties’ use of cookies and other automatic data collection technologies and certain choices we offer you with respect to them, please see Section 5 below.

From Third Parties

We may receive your Personal Information from or through third parties that help us provide or facilitate your access to the Services. For example, we may receive your Personal Information from the below third parties.

 

We abide by this Notice when we use Personal Information provided to us by third parties. However, we may not control the Personal Information that third parties collect or how they use that Personal Information. You should review the third parties’ privacy policies for more information about how they collect, use, and share the Personal Information they obtain and use.

  1. How do we and third parties use cookies and other automatic data collection technologies?

Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.

Our Cookies and Other Automatic Data Collection Technologies 

We may use cookies and other automatic data collection technologies on the Services to collect Personal Information, for example, regarding your interaction with the Websites. By way of another example, when you play the Game, we may automatically collect your Internet Protocol address, gameplay information, and user preferences.

 

Third Party Cookies and Other Automatic Data Collection Technologies 

Cookies and other automatic data collection technologies on the Services may come from third parties. These cookies and other automatic data collection technologies improve your experience by helping us better tailor our Services to you.

Choices about Cookies

You may set your browser to refuse all or some browser cookies or to alert you when cookies are being sent (for Google: https://tools.google.com/dlpage/gaoptout). Please note that, if you disable or refuse cookies or other automatic data collection technologies, some aspects of the Services may be inaccessible or not function properly.

  1. For what purposes do we collect your Personal Information?

We may collect your Personal Information for the below purposes.

 

Lawful Basis 

We only collect, use, or store your Personal Information for a lawful basis such as:

  1. In what situations do we disclose your Personal Information?

We may disclose your Personal Information to a third party, such as a service provider or contractor for a business or operational purpose, or with your consent. When we disclose Personal Information for a business or operational purpose, we enter into a contract with the service provider or contractor that describes the purpose and requires the service provider or contractor to both keep that Personal Information confidential and not use it for any purpose except performing the contract. These service providers and contractors include our:

We may also disclose your Personal Information:

We do not sell, rent, or share your Personal Information for cross contextual behavioral or targeted advertising, automated decision-making, or profiling purposes.

  1. How is my Personal Information protected?

Our Retention, Purpose Limitation, and Security Policies

‍We protect your Personal Information through a combination of collection, security, and retention policies.

Your Practices and Activities

Your practices and activities are likewise very important for the protection of your Personal Information. You can take certain steps to help protect your Personal Information, such as being mindful of what you share publicly in the Game or on the Game Discord channel, including the below.

Please remember that we have no control over what third parties do with the content of your communications and no responsibility or obligation regarding third parties.

  1. How do we treat Personal Information transferred to the United States?

 

Place of Business

We may store or process your Personal Information outside of the country where we collect the information or the country in which you reside. Our primary place of business is in the United States. You should understand that we may transfer some or all of your Personal Information to the United States to carry out certain operational and processing needs as described in this Notice.

Transfer Mechanisms

When transferring Personal Information out of foreign territories, we implement technical, organizational, and physical safeguards to protect your Personal Information. We use European Commission approved standard contractual clauses and implement related measures where required by applicable law. Please contact us if you have questions related to the relevant transfer mechanism for your Personal Information.

  1. What rights do you have to your Personal Information?

 

Right to Access, Correct, Delete, or Restrict Processing

Subject to any limitations and exceptions under applicable law, you have the right to request access to your Personal Information and exercise the below rights.

We will comply with your requests in accordance with, and subject to, applicable law. For example, we are not required to delete your Personal Information if we have an overriding legitimate ground for retaining that information, such as to prevent fraud. Please note that we are legally prohibited from carrying out requested actions in some instances, including (1) when we are unable to confirm your identity or (2) where doing so would adversely affect the rights or freedoms of other individuals.  Further, we are not required to carry out a requested action in some instances, including where the request is considered excessive.

We are Here to Help

Please complete a support ticket at https://www.jollyco.us/sugarmess/ or email us at info@jollyco.us and dev@jollyco.us with the subject line “Privacy Request” if you would like to exercise any of the rights described above or if you have questions regarding your rights.

  1. Additional Notice for California, Colorado, Connecticut, Utah, and Virginia Residents

 

California Online Privacy Protection Act

The following applies to California residents:

California Shine the Light Law

The following applies to California residents:

State Privacy Laws 

The following applies to California, Colorado, Connecticut, Utah, and Virginia residents:

No Discrimination 

We will not discriminate against you for exercising any of your privacy rights under applicable law. Unless permitted by applicable law, we will not:

Verifiable Consumer Requests 

To exercise your rights described above, please complete a support ticket at  https://www.jollyco.us/sugarmess/ or email us at info@jollyco.us and dev@jollyco.us with the subject line “State Privacy Rights.” Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. The verifiable consumer request must:

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request.

Response Timing and Format 

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the receipt of verifiable consumer request, unless you request a longer period of time for Personal Information we collected about you before January 1, 2022. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

To appeal a decision regarding your verifiable consumer request, please submit your appeal using one of the two methods above. Your appeal should include an explanation of the reason you disagree with our decision. Within 60 days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

For data portability requests, we will select a format to provide your Personal Information that is readily useable, easy-to-understand, and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

  1. How will we notify you of changes to this Notice?

 

We reserve the right to change this Notice from time to time consistent with applicable law. If we make changes to this Notice, we will notify you by revising the date at the top of this Notice and providing you with additional notice (such as adding a statement in the Game or the homepages of our Websites).

 

  1. Advertising and Analytics Services Provided by Others

 

We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by JOLLYCO™ and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or www.youronlinechoices.eu if you a resident of the European Economic Area. For more information on how Google uses data when you use our Sites, please visit www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time.

  1. Transfer of Information to the U.S. and Other Countries

JOLLYCO™ is based in the United States and Moldova.  We process and store information in the U.S. and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

If you are in the European Economic Area, we intend to provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You may obtain a copy of these agreements by contacting us using the contact information below.

 

‍15. Promotional Communications

You may opt out of receiving promotional emails from JOLLYCO™ by following the instructions in those emails or by contacting us at info@jollyco.us and dev@jollyco.us.  If you opt out, we may still send you nonpromotional emails, such as those about your account or our ongoing business relations.

  1. European Economic Area

If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.

  1. Legal Basis for Processing

If you are in the EEA, when we process your personal data we will only do so in the following situations:

  1. Data Subject Requests

If you are in the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, contacting us at info@jollyco.us and dev@jollyco.us

  1. Data Retention

We store the information we collect on you for as long as is necessary for the purpose for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

 

  1. How can you contact us?

If you have questions, you may complete a support ticket at https://www.jollyco.us/sugarmess/ or email us at info@jollyco.us and dev@jollyco.us

If you are a law enforcement agency, please email us at info@jollyco.us and dev@jollyco.us with your request for Personal Information with the subject line “Law Enforcement Request.”

 

Corporate Name: JOLLYCO™ LLC

Corporate Address: 100 East Town Pl, of. 202, Saint Augustine, FL, 32092

Corporate Phone Number: Tel. 786- 812-1555

Email: info@jollyco.us